Most people hire a pest control company while stressed, looking at a bug they want gone today. Here are the nine questions worth asking first, and what a good answer to each one sounds like.

Every fall, thousands of insects gather on the sunny side of Central Illinois homes looking for a place to spend the winter. Here is what they are, why your house attracts them, and the narrow window you have to keep them out.

Wasps Nest swarming inside a home